Terms & Conditions

Below are the Terms & Conditions for the Baby & Parent Swimming Lessons

As an attendee of That Baby Company’s Baby & Parent Swimming Lessons I confirm that I have read and agree to the Terms & Conditions of the class and therefore will follow the procedure that is expected of me that has been laid out in this document.​

I. The Services

That Baby Company (TBC) will be offering paid services for Baby & Parent Swimming Lessons.

They will be instructor - led classes where I (the parent/guardian) follow the lesson with my child.

At no point will the instructor demonstrate or perform techniques on my child.

The instructors qualification and insurance documents will be made available to all parents on request.

I as the parent will be in full supervision of my child at all times.

II. Classes & Payment​

The classes will be in 5 or 6 week courses (the term) made known to all parents when enquiring about the booking.

Payment for the term will be due before the first session. 

Parents will not be allowed in to any session until the payment for the term has been made.

If parents wish to change day or time of their sessions TBC will attempt to accommodate but this cannot be guaranteed.

The group size will allow no more than 6 parents and babies.

III. Renewal

Rebooking for the next term will require me to provide TBC with no less than 2 weeks prior notice in writing.

IV. Refunds and Cancellations​

Should I be unable to attend a session for any reason I am not entitled to a refund of the cost of the sessions missed.

If a session needs to be cancelled by TBC for any reason the cost of such session will be credited to the following term should I choose to renew, or returned to the payee’s account if not renewing for the next term.​

V. Photography​

Pictures may be taken during the session by the instructor for the purpose of advertisement, on social media or TBC's website.​

The social media platforms that the pictures will be used on are: 

Instagram: @thatbabyco

Facebook: That Baby Company 

Should I wish for these pictures to only be sent to me and not used on the social media platforms or website I will make that known to Lois.

VI. Complaints​

Should you wish to make a complaint you can contact Lois directly.

VII. Personal Valuables & Jewellery​

All personal property, including prams left at the venue including poolside, the changing rooms, entrance and corridors is left solely at the owners risk.

TBC accept no responsibility for loss or damage to personal property.

VIII. TBC Assurance​

TBC will provide a fun, safe and calming environment during the classes.

Classes offer the opportunity for parents to:

Develop your bond and relationship with your baby.

Offer and seek support from others

At no point will the instructor offer any advice beyond their qualifications.

IX. Acknowledgments​

TBC accept no liability for any damage or loss to personal property within the premises, whether left in the room or when worn.

TBC accept no liability for any accident or injury to a baby or parent that may occur on the premises. 

All incidents must be reported immediately to Lois on behalf of TBC who will maintain an incident book as required by law.

TBC reserve the right to require any parent to leave a class should they show any anti - social and disruptive behaviours towards staff, other parents or other children during classes. 

X. Declaration​

I hereby acknowledge and agree to everything to be true to the best of my knowledge at point of signing.

I hereby acknowledge and agree to the terms and conditions laid out in this document by That Baby Company and my acceptance of full responsibility in the event of my failure to comply with such terms and conditions.